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learning experience2024 • Lead Instructional Designer & Simulation Developer

Subway Sweet Onion Chicken Teriyaki Simulator

Interactive fast-food kitchen rush simulator featuring real-time sandwich assembly, recipe timers, and customer satisfaction scoring.

HTML5 / CSS3Vanilla JavaScriptGamification TimersInteractive AudioBilingual / RTL Engine
-45%
Assembly Errors
Drastically reduced kitchen mistakes during lunch rush
2 Days
Ramp-up Speed
Down from 2 full weeks of supervisor shadowing
4.9 / 5
Engagement Score
Trainees voluntarily replayed for high scores
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01. Operational Situation & Scale

New sandwich artists routinely struggled with complex corporate sandwich builds under high-pressure customer lines, leading to ingredient waste and slow service times.

02. The Core Friction & Human Bottleneck

Traditional static paper recipe cards and lecture-style training failed to build muscle memory under time pressure.

03. Pedagogical & Systems Architecture Strategy

Turn procedural food safety and recipe assembly into an addictive, timed arcade game where mistakes happen safely in the simulator rather than in front of paying customers.

04. What Was Engineered (The Build)

  • Engineered an interactive food prep counter with drag-and-drop / click ingredient assembly.
  • Built dynamic customer reaction meters that shift in real time based on speed and recipe accuracy.
  • Integrated instant bilingual / RTL language toggling for diverse workforce accessibility.

05. Measurable Outcomes & Business Shift

Achieved a 98.2% recipe accuracy rate on first live shift, with new hires mastering the signature build in under 30 minutes of interactive play.

06. Honest Reflection & Next Evolution

Gamifying mundane operational checklists into timed challenge loops turns dread into voluntary mastery.

INTERACTIVE LAB ARTIFACT AVAILABLE

Experience this system in the Interactive Lab

Test the branching logic or interactive tool directly in your browser.

Launch Live Simulator